MC Sign Company
  • 19-Jun-2017 to 18-Aug-2017 (CST)
  • Service Center
  • Mentor, OH, USA
  • Hourly
  • Full Time

Medical, dental, vision, paid life insurance, paid L/T disability, 401-k, Holiday pay, PTO, HSA, casual Fridays, employee appreciation events


Going above and beyond for our customers is our #1 priority - all day - every day.

Bottom line: we maximize efficiency and minimize hassles.

 

Due to our continued growth, we are looking for experienced, energetic, process-driven individuals for our Customer Service Department.  

MC Sign Company is a single source national provider of signage and lighting solutions and services.  We offer a wide range of solutions including design, permitting, program management, retrofits, manufacturing, installation, on-demand sign/service maintenance, and lighting route planned maintenance.

Our customer base consists of retail and restaurant clientele across the U.S. - names you would know, like Joann, Chase Bank, Hilton Hotels, Lowes, etc.

We offer an 8-5 workday (Monday through Friday), full benefits including medical, dental, vision, company-paid life insurance, 401-k with a company match, business casual work environment, and fun company events to promote the well-being of employees.

 

Synopsis of Position:

  • Service Coordinators provide "light project management" for maintenance and repair work on illuminated signs and exterior lighting around the country.  
  • They receive approximately 25-35 new work orders per week, each of which spans approximately 30 days from start to finish.
  • Daily duties include scheduling Field Partners (subcontractors) for trips to the job site, following up on tasks, documenting activities related to the work order, preparing customer proposals, and updating the customer every step of the way.

Does this sound like you?

  • Ability to thrive in a fast-paced work environment and work with a sense of urgency
  • Proficient in navigating through databases, Outlook, Google, Excel, etc.
  • Ability to give clear and concise instructions, both written and verbal
  • Easily adaptable to the unexpected curveballs
  • A keen eye for detail
  • Resourceful - think on your feet!
  • Confident and professional demeanor

Here's what you'll need:

  • 3 or more years of experience (minimum) working in a related field (HVAC, plumbing, electrical, construction, lighting, etc.) 
  • Proficiency with basic math skills
  • A track record of going above and beyond for customers
  • Typing speed of 45 wpm with accruacy 
  • High School diploma or equivalent (some college preferred)

 

MC Sign Company - SIGN ON!!

Equal Opportunity Employer

MC Sign Company
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